First-Line Supervisors of Housekeeping and Janitorial Workers

What the job really is

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

At a glance

• Sector: Building & Grounds
• O*NET-SOC code: 37-1011
• O*NET job zone: 2 — some preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
• Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
• Inspect work performed to ensure that it meets specifications and established standards.
• Perform or assist with cleaning duties as necessary.
• Plan and prepare employee work schedules.
• Establish and implement operational standards and procedures for the departments supervised.
• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Inventory stock to ensure that supplies and equipment are available in adequate amounts.
• Issue supplies and equipment to workers.
• Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
• Check and maintain equipment to ensure that it is in working order.

Tools and technology

Facebook, Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft Word, SAP software, All-terrain vacuums, Auto scrubbers, Building alarm systems

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• First-Line Supervisors of Office and Administrative Support Workers
• First-Line Supervisors of Mechanics, Installers, and Repairers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• First-Line Supervisors of Production and Operating Workers
• First-Line Supervisors of Personal Service Workers
• First-Line Supervisors of Food Preparation and Serving Workers
• First-Line Supervisors of Passenger Attendants
• First-Line Supervisors of Construction Trades and Extraction Workers

Getting in

O*NET assigns this occupation job zone 2 (some preparation). The related occupations above are the realistic routes in and out.

Find openings

Browse the verified job sources directory, or explore more occupations.

Check this against the source

O*NET OnLine: First-Line Supervisors of Housekeeping and Janitorial Workers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.