Spa Managers

What the job really is

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

At a glance

• Sector: Management
• O*NET-SOC code: 11-9179
• O*NET job zone: 3 — medium preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Sell products, services, or memberships.
• Recruit, interview, or hire employees.
• Assess employee performance and suggest ways to improve work.
• Inventory products and order new supplies.
• Establish spa budgets and financial goals.
• Develop or implement marketing strategies.
• Respond to customer inquiries or complaints.
• Schedule guest appointments.
• Maintain client databases.
• Coordinate facility schedules to maximize usage and efficiency.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

Tools and technology

Facebook, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Bizlink Salon Manager, Booker Software SpaBooker, CRIMPERS Management Software CRIMPERS Salon Software, CSI Software Spa Management, ClienTrak!, DaySmart Software Salon Iris

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Fitness and Wellness Coordinators
• First-Line Supervisors of Personal Service Workers
• Skincare Specialists
• Lodging Managers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• Medical and Health Services Managers
• Massage Therapists
• Hairdressers, Hairstylists, and Cosmetologists

Getting in

O*NET assigns this occupation job zone 3 (medium preparation). The related occupations above are the realistic routes in and out.

Find openings

Browse the verified job sources directory, or explore more occupations.

Check this against the source

O*NET OnLine: Spa Managers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.