Medical and Health Services Managers

What the job really is

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

At a glance

• Sector: Management
• O*NET-SOC code: 11-9111
• O*NET job zone: 4 — considerable preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
• Direct or conduct recruitment, hiring, and training of personnel.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Establish objectives and evaluative or operational criteria for units managed.
• Develop and implement organizational policies and procedures for the facility or medical unit.

Tools and technology

Adobe Acrobat, Apache Hadoop, Apache Maven, Autodesk Revit, Cisco Webex, Epic Systems, Facebook, Google Docs, Google Sheets, Henry Schein Dentrix, IBM SPSS Statistics, Intuit QuickBooks

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Health Informatics Specialists
• Health Education Specialists
• Clinical Nurse Specialists
• Social and Community Service Managers
• Health Specialties Teachers, Postsecondary
• Management Analysts
• Health Information Technologists and Medical Registrars
• Preventive Medicine Physicians

Getting in

O*NET assigns this occupation job zone 4 (considerable preparation). The related occupations above are the realistic routes in and out.

Find openings

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Check this against the source

O*NET OnLine: Medical and Health Services Managers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.