Gambling Surveillance Officers and Gambling Investigators

What the job really is

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

At a glance

• Sector: Protective Service
• O*NET-SOC code: 33-9031
• O*NET job zone: 2 — some preparation
• Work sample tasks on file: 8
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.
• Develop and maintain log of surveillance observations.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Review video surveillance footage.
• Act as oversight or security agents for management or customers.
• Supervise or train surveillance observers.

Tools and technology

Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Closed circuit television CCTV surveillance systems, Computer laser printers, Digital still cameras, Digital video recording equipment, Electric transportation carts, FileMaker Pro, Handheld metal detectors

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Security Management Specialists
• Security Managers
• Digital Forensics Analysts
• First-Line Supervisors of Security Workers
• Private Detectives and Investigators
• First-Line Supervisors of Gambling Services Workers
• Gambling Managers
• Retail Loss Prevention Specialists

Getting in

O*NET assigns this occupation job zone 2 (some preparation). The related occupations above are the realistic routes in and out.

Find openings

Browse the verified job sources directory, or explore more occupations.

Check this against the source

O*NET OnLine: Gambling Surveillance Officers and Gambling Investigators — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.