Entertainment and Recreation Managers, Except Gambling

What the job really is

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

At a glance

• Sector: Management
• O*NET-SOC code: 11-9072
• O*NET job zone: 4 — considerable preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
• Plan programs of events or schedules of activities.
• Talk to coworkers using electronic devices, such as computers and radios.
• Write budgets to plan recreational activities or programs.
• Interview and hire associates to fill staff vacancies.
• Calculate and record department expenses and revenue.
• Talk to customers to convey information about events or activities.
• Explain rules and regulations of facilities and entertainment attractions to customers.
• Administer first aid in emergency situations.
• Assign tasks and work hours to staff.
• Resolve customer complaints regarding worker performance or services rendered.
• Store and retrieve equipment, such as vehicles, radios, and ride components.

Tools and technology

Adobe Acrobat, Apple macOS, Atlassian Confluence, Cisco Webex, Facebook, Google Docs, HubSpot software, IBM SPSS Statistics, Intuit QuickBooks, Linux, Marketo Marketing Automation, Microsoft Access

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Recreation Workers
• Fitness and Wellness Coordinators
• Recreational Therapists
• Park Naturalists
• General and Operations Managers
• Recreation and Fitness Studies Teachers, Postsecondary
• Lodging Managers
• Facilities Managers

Getting in

O*NET assigns this occupation job zone 4 (considerable preparation). The related occupations above are the realistic routes in and out.

Find openings

Browse the verified job sources directory, or explore more occupations.

Check this against the source

O*NET OnLine: Entertainment and Recreation Managers, Except Gambling — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.