Computer, Automated Teller, and Office Machine Repairers

What the job really is

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

At a glance

• Sector: Installation, Maintenance & Repair
• O*NET-SOC code: 49-2011
• O*NET job zone: 3 — medium preparation
• Work sample tasks on file: 12
• Tools and technologies listed: 12

What you actually do

Work sample tasks recorded for this occupation:

• Reassemble machines after making repairs or replacing parts.
• Converse with customers to determine details of equipment problems.
• Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
• Advise customers concerning equipment operation, maintenance, or programming.
• Align, adjust, or calibrate equipment according to specifications.
• Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
• Travel to customers' stores or offices to service machines or to provide emergency repair service.
• Maintain parts inventories and order any additional parts needed for repairs.
• Operate machines to test functioning of parts or mechanisms.
• Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
• Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
• Maintain records of equipment maintenance work or repairs.

Tools and technology

Adobe Acrobat, Extensible markup language XML, Hypertext markup language HTML, JavaScript, Linux, Microsoft Access, Microsoft Active Directory, Microsoft Active Server Pages ASP, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint

What employers expect you to already be comfortable with.

Where this job leads

Related occupations — the usual moves up and sideways:

• Electrical and Electronics Repairers, Commercial and Industrial Equipment
• Calibration Technologists and Technicians
• Telecommunications Equipment Installers and Repairers, Except Line Installers
• Electrical and Electronic Engineering Technologists and Technicians
• Coin, Vending, and Amusement Machine Servicers and Repairers
• Electromechanical Equipment Assemblers
• Computer User Support Specialists
• Robotics Technicians

Getting in

O*NET assigns this occupation job zone 3 (medium preparation). The related occupations above are the realistic routes in and out.

Find openings

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Check this against the source

O*NET OnLine: Computer, Automated Teller, and Office Machine Repairers — the authoritative public-domain profile this page is derived from, including the full task list, reported skills and the wage estimates for your region.

Derived and rewritten from the public-domain O*NET database (U.S. Department of Labor / Employment and Training Administration). Figures are observations, not promises — always confirm salary, licensing and visa requirements with the employer and the relevant authority.